Client Testimonials



"Recruitment Coach enables us to have the HR resources of a BRW Top 100 Company."

-Jacquie Strudwick
Managing Director, Accountable Group

Feedback From Our Existing Clients | Use tabs below to sort by service type

"A number of our business owners came away with a better strategy on how to reduce their own stress level when managing Gen Y and a more productive outlook on how to get the best from their current Gen Y staff..."

Paula Maidens presented at our annual Practice Management Forum for our top 15 business owners. Paula successfully challenged the misperception surrounding Gen Y and guided the audience along a path of self analysis and learning. Paula is both knowledgeable and engaging, delivering messages with humour and humility. A number of our business owners came away with a better strategy on how to reduce their own stress level when managing Gen Y and a more productive outlook on how to get the best from their current Gen Y staff, while also growing in confidence in hiring more of them.

Steve Swanson
Dealer Practice Manager
Charter Financial Planning

"I thoroughly enjoyed it. It was a nice way to join the dots."

Fresh approach to this topic compared to my past experiences. I thoroughly enjoyed it. It was a nice way to join the dots.

Ron West
School of Pharmacy
University of Queensland

"Excellent presentation, I really enjoyed it."

Excellent presentation, I really enjoyed it. Thank you to you and your team.

Andrew Dunn
Managing Director
Maxcad Drafting Services

"High energy and clear communication."

Tracey was a great presenter. High energy and clear communication- 10/10. Well Done!

Susan Stewart
Sales Manager
Staging Connections

"Information that can easily be used by any manager / supervisor."

"I found the seminars well presented and contained information that can easily be used by any manager / supervisor."

Andrew Plumbe
State Manager
Demag Cranes & Components

"Great presentation style - love that it's interactive and personal."

"Great Presentation Style. Love that it's interactive and personal."

Michelle Dargue
Business Manager
TPD Media

"Very thought-provoking and gave some good options!"

"Very thought-provoking and gave some good options!"

Jenny Childs
Practice Manager
Morgan Consulting Engineers

"I found it really informative and helpful."

"Thanks for a great seminar, I found it really informative and helpful!"

Cath Tester
Practice Manager
Gill, McKerrow & Associates

"The seminar was informative, valuable, and very timely for our business."

"Extremely informative seminar, worked really well hearing different businesses' people issues and sharing our experiences and challenges. The seminar was informative, valuable and very timely for our business."

Kylie Taylor
Operations Manager
TPD Media

"Even the most experienced of the team thought it was a great session."

"The feedback I have received about your session last week has been very positive! Even the most experienced of the team said they thought it was a great session and well worth while."

Roz Harding-Smith
Manager, Patient Services
Sullivan Nicolaides Pathology

"I would recommend Recruitment Coach to any business looking for a professional external resource to assist with the management of their people."

"I was first exposed to the services of Recruitment Coach at a Flight Centre Conference in Bali in November 2011 where Paula presented on the generational differences in the workplace. Paula gave a very engaging presentation that had fresh and relevant content.

As soon as I returned from Bali, I contacted Paula to see if she would be available to work with the Flight Centre Financial Controllers. I have since had Paula present at conferences and training programs for our Financial Controllers and General Managers of Finance as well as delivering presentations to our next generation of leaders in a training program.

Paula and the team at Recruitment Coach are now a resource I turn to should I have any "people" related requirements for conferences and training. Paula is an incredible talent and now an invaluable resource to our business.

I would recommend Paula and the team at Recruitment Coach to any business looking for a professional external resource to assist with the management and development of their people."

Michelle Degenherdt
Peopleworks Business Services

"A very valuable session."

"Thanks for tailoring exactly to our needs.  A very valuable session."

NSW Rape Crisis Centre

"We would have been lost without you"

I just want to thank you for your advice, interest, care and fine abilities in understanding people when developing our HR standards and practices. We would have been lost without you.

Chris Swane
Director of Operations
Bennett + Bennett

"Current up-to-date knowledge delivered in a clear unbiased manner."

Current, up-to-date knowledge delivered in a clear, unbiased manner is paramount for a coach. This is what we receive through partnering with Michael and the team at Recruitment Coach.

Julie Russell
Manager
Russell Transport

"We have seen so many improvements in such a short time."

Paula gives our company amazing ongoing HR support. We have 22 in our Brisbane office and having only brought Paula into our team recently; we have seen so many improvements in such a short time with processes and working more effectively and efficiently as a team.

Alice Hagen
Director
Calibre Real Estate

"Your people management skills have helped my business to no end, and I do not know what I would do without them."

Your help over the last 12 months has been invaluable.  Your people management skills have helped my business to no end, and I do not know what I would do without them. I always seem to come away from our meetings with a renewed outlook and vigour, regardless of the business challenges that lie ahead. You seem to be able to bring renewed clarity and a fresh perspective, regardless of the problems I have with my team, to thank very much for that.

Andrew Dunn
Managing Director
Maxcad Drafting Services

"We found Recruitment Coach to be very professional, knowledgeable and intelligent bunch of people."

"We found Recruitment Coach to be very professional, knowledgeable and intelligent bunch of people. We'll continue to use their services as having good HR and recruitment coaching is invaluable to our business.”

Mihajlo Naumovic
Operations Manager
DEJAN SEO

“Recruitment Coach has enabled us to focus on what we do."

“In July 2011 we at Accountable Group engaged the services of Recruitment Coach, up until then staff turnover had been in excess of 100% year on year, that alone was a massive challenge for our business, we had previously selected the wrong staff, had no recruitment process or appropriate management systems for HR. We needed help and having dealt with recruitment companies to assist us with recruiting appropriate staff and finding they had less idea that we did, we were in need of some help, enter Recruitment Coach. We have had no resignations and have filled each of our available positions in less than 3 weeks with great candidates since engaging Recruitment Coach.

Recruitment Coach has enabled us to focus on what we do and also allowed us to become competent in Human Resources, without having an internal dedicated team member. Recruitment Coach enables Accountable Group to have the HR resources of a BRW Top 100 Company.”

Jacquie Strudwick
Managing Director
Accountable Group

"Recruitment Coach has helped my business by supporting and educating my Operations Manager through various HR challenges encountered in the role."

"Paula from Recruitment Coach has helped my business by supporting and educating my Operations Manager through various HR challenges encountered in the role. Our HR requirements are complex with strict Award requirements and a high level of casual employment. Our goal is to have the best Team Members who are motivated, want to work within a small, dynamic company and provide our customers a great experience. Paula has helped us to clarify the important HR issues, and advise how best to handle them."

Jordan Birchall
Director
Tuckeria

"Should we need to recruit again...we would not go anywhere else."

"Recruitment Coach came to the services of Gap Tax at a time when we had problems recruiting and retaining quality staff. Over 12 months, I have had remarkable support in achieving a much more balancing workplace and lifestyle. Our Coach has always been extremely friendly to myself and my staff alike and talked positively when it was difficult to feel that way. My Coach has worked wonders, and my staff love her, she delivers messages with a smile.

These things whilst important have not compared with just being at the end of the phone. Should we need to recruit again your services will be of value - we would not go anywhere else."

Kerry Parry
Principal
Gap Tax Business Solutions

"Recruitment Coach and our Coach have personally exceeded our expectations."

"So far, we would have to say that Recruitment Coach and our Coach have personally exceeded our expectations.

[We have found to be most valuable], the accountability of the monthly visit, pushing us forward. This is an incentive to maximise our value from Recruitment Coach. Also helpful is your clear direction as to what we should do next."

Mark Williams
Managing Director
Mark Williams Architects

"With the help of our wonderful Coach we now have a HR system to be proud of"

"Two years ago in July 2010 we at Gill, McKerrow & Associates, having identified the need for professional help in creating efficient & effective HR processes, engaged the services of Recruitment Coach. We have never looked back! With the help of our wonderful Coach we now have a HR system to be proud of. Our staff are more engaged and any issues are quickly identified and dealt with through our short individual catch up meetings. Not only was Recruitment Coach able to help us document our HR systems & processes but they were also there for us in some challenging times – it was a great relief to have someone on call to give support and advice. 

Recruitment Coach introduced a sense of fun in our office through some innovative HR ideas such as our Deck of Cards for Employee of the Month to choose from with choices like: Partner to make lunch for employee as well as traditional rewards like store vouchers etc. Our Coach also devised a wonderful Non Financial Rewards Package for our staff which has been very well received. This package rewards loyalty by increasing annual leave by 1 day for each full year served – up to 5 days. We also have lunch with the Partners on our anniversary and a half day off on our birthdays. Staff recruitment is always a time consuming task, however Recruitment Coach have been able to handle the process from advertisement placement through applicant screening to helping with interviews if required. This has helped us enormously. We have also made use of Recruitment Coach’s survey service to conduct several staff surveys on various issues over the past two years and as the surveys were completely confidential, the staff gave us valuable feedback which we were able to act upon where required.

I recommend Paula and her team at Recruitment Coach to any business looking for external help in developing HR processes and or management training. Gill, McKerrow & Associates will continue to utilise the services of Recruitment Coach into the future, particularly in the area of management training for our accountant managers and development of our staff in general. "

Cath Tester
Business Manager
Gill, McKerrow & Associates

"Your management of the process made it highly polished and professional and provided us with confidence in our final choice."

Our need was to hire an admin manager. Having done this before without assistance, the money was well spent, as my time is better spent on things I know well. The interview process was handled far better than I would have, and as I was under no pressure in the interview, I feel I got a much better opportunity to assess the applicant.

Thank you for input and service, your management of the process made it highly polished and professional and provided us with confidence in our final choice.

Mark Petrie
Director
CMP Engineers

"The process that Recruitment Coach was able to deliver upon was first class."

I could not be happier with the service from Kate at Recruitment Coach relating to our recent State Manager hire in QLD. I went with Recruitment Coach on the advice of a colleague and I was not let down at all.

Probably the best part was going through their tried & tested process for hiring. Kate spent loads of time with us identifying the role and the personality traits that we were looking for. We then rewrote our job description and from there we had a really clear picture of what our successful candidate was going to look like and bring to the table.

With our advert attracting over 220 applications I am ecstatic that I did not have to read through all of these (thanks Recruitment Coach team!) and the shortlist which we were presented seemed to tick most of our boxes. We ended up with 3 candidates who fitted the profile and after a basic psyche test and reference checking we were in a position to choose.

The process that Recruitment Coach was able to deliver upon was first class and I would have no hesitation in recommending them to anyone looking for not only a recruiter but someone who can help with job function definition and HR processes.

Robert Colquhoun
Managing Director
Colquhoun's

"Michael Murphy from Recruitment Coach is someone we will definitely use again."

Michael Murphy from Recruitment Coach is someone we will definitely use again. We greatly valued the specialist expertise that demonstrated an understanding of the business.

Simon Rodger
Chief Executive and Director
Johnston Grocke

Paula and the team quickly came to grips with the role requirements and made for a very smooth recruitment process.

"We recently used the services of Recruitment Coach to fill a position within our organisation. It required a very clear understanding of our current operations and what we require in the future. Paula and the team quickly came to grips with the role requirements and made for a very smooth recruitment process."

Bernard Waters
Owner
Rogers Cold Stores

"Your professionalism from the get go was unbelievable"

Your professionalism from the get go was unbelievable and the whole process went very smoothly which you, solely, orchestrated.

Iain Duncan
Director
StopGaps

"Utilising the services of Recruitment Coach has made this process not only easy but rewarding."

Recruiting new employees has always been a bit of a nightmare, but utilising the services of Recruitment Coach has made this process not only easy but rewarding. Thank you for your professional and knowledgeable approach in recruiting new employees to fit our team.

Surita de Jonge
Business Manager
Keith's Quality Foods

"I am extremely happy with the outcome of our recruitment."

"I am extremely happy with the outcome of our recruitment for additional staff! I think we made a very good team!"

Coralie Mott
Managing Director
CTS Management

“We will definitely use Recruitment Coach again."

“Recruitment Coach added so much value to our recruitment process. It was great to learn how to conduct a thorough screen and decide with confidence which employee was best for our business, both from a skills perspective and cultural fit. We will definitely use Recruitment Coach again.”

Paul Mangano
Managing Director
Mangano IT Solutions

"The value for money we received by using Paula and her company over other recruitment firms used in the past was by far the best we have experienced."

"Paula from Recruitment Coach has supported us with a couple of important hires and just recently for an upper level management position. She made the potentially difficult and stressful process a positive and confident experience. The communication, feedback and professionalism was with out a doubt second to none and we now look at any future recruitment using Recruitment Coach with new enthusiasm and clarity. The value for money we received by using Paula and her company over other recruitment firms used in the past was by far the best we have experienced. Thanks again for helping make our recruitment process simple and straightforward."

Greg & Jody Robertson
Directors
Aliant Food Services

"We know they are there for us and have the confidence they have the expertise to deliver our business requirements."

"Recruitment Coach enabled 9 Strategic the flexibility to access as little as, or as much as advice and HR outputs as we needed when we needed. We know they are there for us and have the confidence they have the expertise to deliver our business requirements."

Linda Ginger
Director
9 Strategic

"Our people really are our most important resource."

"Although most businesses will say the same, as an engineering firm, our people REALLY are our most important resource. We sell our time and expertise on an hourly rate, and being able to source the best talent, align their skills with the business visions, and motivate them to excel through remuneration and rewards is our number one priority."

Rob Dickie
Director
Greenleaf Engineers

"Recruitment Coach helped us focus on employee rewards that will motivate."

“It was beneficial to discuss with Recruitment Coach our people strategies, and to identify what processes were working well and where there was potential for improvement."

"As a fast growing business, with a very important team, we know that employee retention is essential. Recruitment Coach helped us drill into this and focus on employee rewards/incentives that will motivate and link our employees into our business for the long term.”

James Charlesworth
Managing Director
Simple

"As an ambitious, growing business, we've loved the support of a Recruitment Coach."

"As an ambitious, growing business, we've really loved having the support of a Recruitment Coach in refining our incentive models, to make sure our software developers are inspired and understand how to maximise their contribution to the business and maximise their earning potential.

Things like 'cost of seat', 'staff profit shares' and 'retention bonuses' were complete unknowns, but our coach made it simple and easy to implement. Having the support of someone with relevant knowledge and expertise to discuss how to best approach an offer process, or a performance review, on hand, is a key support system for our business."

Bruce Stronge
Managing Director
NetEngine

"The recruitmentcoach staff satisfaction survey process is excellent value for money."

The recruitmentcoach staff satisfaction survey process is excellent value for money. There have been a number of occasions where I have made decisions based on the information I have garnered from the surveys. I'd recommend them.

David Busuttil
Health Services Manager
Nganampa Health Council

"Useful to organisations without a dedicated HR capability."

"My experience with the Employee Satisfaction Survey confirmed my opinion that Recruitment Coach provides a very professional service that is thorough and useful to organisations without a dedicated HR capability."

Andrew Plumbe
State Manager
Demag Cranes & Components

"The 360 Survey is a valuable tool for providing feedback and personal development at our Management level."

"We have found the 360 Survey a valuable tool for providing feedback and personal development at our Management level. Their anonymous nature has proven more effective than our internal methods in the past and the surveys are very thorough, covering all relevant topics for leadership".

David Hay
Group General Manager
The Kingfisher Bay Resort Group